Information we collect
When you call us or use the form on this website, we collect the details you choose to provide. Usually that is your name, phone number, email address, suburb or street address, and a description of the roofing job. We may also collect basic technical information about your visit, such as the pages you viewed, the type of device and browser you used, and how you arrived at the site, so we can keep the site working and understand how it is used.
How we use it
We use your details to respond to your enquiry, to pass your job to an independent local roofing contractor who can inspect the roof and quote, and to follow up on that enquiry. We do not sell your personal information.
Who we share it with
Your enquiry details are shared with the contractor we refer you to, so they can contact you, inspect the roof and prepare a quote. We also use service providers to run the website, the form and our phone and messaging systems, and they handle information on our behalf. We may disclose information where the law requires it.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Information submitted through the website form is stored by our form and customer management provider. No method of transmission or storage is completely secure.
Access and correction
You can ask what personal information we hold about you and ask us to correct or delete it. Contact us on 07 5241 1403 during business hours.
Cookies and analytics
The site may use cookies and similar tools to measure visits and keep the form working. You can block cookies in your browser, though parts of the site may then not work properly.
Changes
We may update this policy from time to time. The current version is always on this page.